We charge for the service call after 7 days the installation date.(Repair, Changes etc.). We do this when we need to make an additional trip to a property for you. After installation done sign post in Real Estate Associate Care and Real Estate Associate is responsible for Lost/ Stolen and Damage Sign. Please provide us correct information otherwise all charges apply to your account ( Wrong Address, No space on property to install sign post etc. If Special Instruction and correct address are not provided, re-installation fees will be applied. It is your responsibility to check with condo associations to find out where signs are allowed. In a lot of cases signs are not allowed at all. If you request a sign up and signs are not allowed there will be a service charge billed.
We install and remove signs Monday to Friday 10am to 5pm . Order Received After 1 pm Thursday installation and removal is done by Monday. Installation done with in 24 hours (During business hours) if you place order as our cut off time with in City of Calgary Limit. ( In the event of poor weather conditions, extreme traffic delays, or statutory holidays there may be a delay in the service)
Sign removed Monday to Friday depending on schedule after your request we do not go strait to your address unless you place rush order thru online portal . When you place a removal request please let your customer know don’t leave the sign inside the fence or garage if we do not find a sign on property trip charges apply to your account depending on the City plus pick up fee to pick up again. Minimum $35 charges in the City of Calgary Limit. If you remove the sign your self and not return to our warehouse $40.00 storage fee charge to your account per month until we do not received the post back. If invoice is still unpaid over 30 days after we transfer your invoice to Collection agency.
Peg (Ground Spike) Lost charges $35.00 will be apply to L-Shape Post peg and $80 will be apply to H-post pegs. In the event your account becomes overdue yyc printing reserves the right to remove all signs on properties immediately and there will be no compensation for installations you have paid for. If signs need to be installed again full installation rates will apply again. The Sign Posts and pegs are Property of YYC Printing and you are renting our product. You are liable for the post and peg during the rental period and in the event the sign post gets broken, stolen, or vandalized there is a charges will apply. If a property is sold and you go online and post date the removal. Winter time when we remove the sign post some cases we can not remove the peg from ground reason is ground goes freeze when ground unfreeze we remove the peg from ground this the realtor responsibility to confirm with customer winter time. lost peg $35.00 charges apply to your account if peg is lost.
If the sign post moved to another location without YYC PRINTING permission additional charges applied to your account. If we found sign post install another location we removed the post without notice and your account will be closed.. Listing longer than 6 months we charge $35 renewal fee. Sign post lost or damage $100 charges to your account for L-shape Post and $180 charges to H-Stand Post. Sign damage repair or changes starts from $15 (depending on the City). If the invoice is not paid we remove all signs without notice and reinstall fee will be applied. Invoice due upon receipt.
All riders installation $15.00 for rider plus service charges Starts from $15 (Depending on the City). If sign rider lost $15 apply to lost rider to your account.
YYC Printing not pick up any sign rider when we remove the sign from property if sign riders are not belong to yyc printing. Realtor responsibility to remove the rider if installed by realtor. yyc printing is not responsible to lost or damage rider.
If you switch brokerages it is your responsibility to contact yyc printing within 30 days to pick up your sign inventory. If pick up arrangements are not made within 30 days any and all signs that belong to you may be disposed of and no compensation will be provided for disposed of items and remove all install signs from the properties.
YYC PRINTING is not the responsible for any accidentally damage to property. If the sign installs in Town homes, Retail Plaza, or apartment property or fence int he property over 4 feet please notify us in advance if the locations has any special requirement. If you don’t provide any requirements we charge a reinstall fee starts from $35 (Depending on City)
Please submit your Post Installation Request no later than 48 hours prior to your required installation/removal date. *Service is NOT Guaranteed if less than 48 hours notice is provided*